FAQ

No two replacement projects are the same. In order to figure out the cost of your window or door replacement project, we will need to fully know your wants and needs. Arrange a complimentary, in-home consultation and we’ll be able to offer you a free quote the day of your consultation. A Pella® design professional will work beside you to understand your plan, choose high-quality products and get measurements for your replacements.

In addition to creating high-quality products in a variety of styles, we also provide payment and finance options to help make your replacement project a reality.

It’s our goal to make certain that we answer every one of your questions about windows and doors from Pella of Edmonton. We’ll review all the features and options available to you, including material choices and energy-efficient enhancements. To be certain we can cover everything, we recommend you allow about two hours for your consultation session.

Your in-home consultation is essential to ensuring your satisfaction with your window and door replacement. It will help you select the ideal windows or doors for your Edmonton-area home and your budget. It’s best to schedule your no-obligation, in-home consultation when each of the decision-makers are able to join. Our Pella® expert designer will talk through a number of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Edmonton-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is best for your home?
  • Which colors do you want?

Precisely quoting your replacement windows or entry door project is dependent on the information we receive through the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Edmonton are run by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will get your windows or doors installed. They must sit through an extensive set of training courses to ensure your windows and doors are properly installed and meet Pella’s warranty criteria. You can find out more about your straightforward, no-guess installation day here.

Before they can be hired, Pella makes installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you realize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The benefit of Pella® vinyl windows is that you don’t have to paint them. They come in a number of colors, so you’ll find a color that complements your home. We do not endorse painting your vinyl products; this will invalidate your warranty.

Pella of Edmonton gives you services and support that big-box stores simply don’t have. Our expert staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” All you have to do is get ahold of our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work handling any issues.

There are a number of reasons why Edmonton-area homeowners choose Pella of Edmonton for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s professional Direct Sales Network. Unlike other organizations who sell specifically through third-party channels, Pella of Edmonton has a dedicated window and entry door showroom. This unique way of doing business gives you a personalized experience with the assistance of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Edmonton has a top-notch, energy-efficient and sturdy solution.