Pella of Edmonton Area Customer Testimonials

Customer Ratings & Reviews
Average customer rating in the last 12 months
4.9/5 based on 8 reviews
Showing Most Recent Reviews (last 12 months)
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Paul & Janet L.
Calgary, AB
Why did you choose Pella?spontaneity
Were there any memorable aspects of your experience?delayed install; border repair and size inconsistency
Charlene G.
Edmonton, AB
Why did you choose Pella?We three years ago had all our windows replaced except for one large window by another company. There were a bit lower priced and we liked their windows, however there installation was questionable and they messed up all the window sizing. We decided to go with Pella based on reputation to replace our one large window. We were concerned the pricing would be quite high but it was in range with other quotes I had received. Our window has been installed and it looks great. We love it and no questionable install. We wish we went with Pella for all of our windows.
Were there any memorable aspects of your experience?All the staff seemed to know what they were doing. The window looks great.
Olga & Irwin V.
Calgary, AB
Why did you choose Pella?Quality of product and quality of service. Pella shines on both fronts. Thank You!
Were there any memorable aspects of your experience?Product is fantastic - nice to look at and it beams the quality. And your service, right from the initial estimates to the installation and correction, is fantastic. It is a real pleasure to work with Pella. That is how every business should operate.
Penny R.
Calgary, AB
Why did you choose Pella?I feel that the quality is there.
Edward & Diana R.
Calgary, AB
Why did you choose Pella?Pella's sales team was knowledgeable. This is our second Pella installation and prior experience was good. We like the quality of the product.
Were there any memorable aspects of your experience?The overall experience was good. The comment we would like to make is that, as the installation of the windows were in bedrooms, and our son has dust allergies, it would have been good if the installers could have covered the bed(s) and furniture with simple plastic drop sheets. This would have saved us the necessity of washing the bedclothes and a full clean up afterwards. Also, one of the installers perched his power drill on a windowsill which dropped on our hardwood floor. Luckily this does not seemed to have caused any damage, but it could have.
Jo Ann H.
Calgary, AB
Why did you choose Pella?My family has always used Pella for their windows
Heather B.
Edmonton, AB
Why did you choose Pella?Pella was able to do window inserts. Our home was built in 1931 and I was pleased that the original trim was able to be saved.
Were there any memorable aspects of your experience?Patience while I explored options with another quality window company, efficiency and timeliness when I accepted the estimate.
Wouter B.
Edmonton, AB
Why did you choose Pella?Reputation of high quality product. Past experience with having old Pella windows serviced by a Pella technician.
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